Type:
Not planned session
Often times end-user training is a quick phone call, a short video or a one sheet. In this session we are going to look at how to use strong training techniques to create end-user training for Drupal that sticks.
In this session we will explore what goes into creating end-user documentation that will increase ROI and lower total cost of ownership. In this session we will:
- Look at what goes into high quality end-user training
- Effective strategies for training
- Writing manuals that work
- Integrating training into projects
- Making money with training
We will bring examples of our manuals and will share what we do that works for us and our clients.