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Teaching Drupal

Providing Professional Drupal Services

Teaching Drupal

Day:  Tuesday, 24. august 2010
Time:  17:15-18:00
45 minutes (+15 minutes Q&A)

Room:

tags

You know how to use Drupal. You know how to write code, build a theme, and SEO a site. But do you know how to teach others to use Drupal? For every site we create there are clients who must use it, many don't know a node from a block. After this session, you will be able to introduce clients to Drupal without freaking them out.

We'll cover:

  • Defining "need to know" and emphasizing main concepts
  • Thinking like a user, talking like a mentor
  • Using normal words with a sprinkling of Drupalese
  • Breaking down tasks keeping each user's personality and background in mind
  • Changing style based on feedback
  • Translating "my site's broken" into a useful and respectful response
  • How to think like a non-geek (for a few minutes)

Image credit

stop that pigeon! on Flickr (CC BY-NC).

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