Teaching Drupal

Teaching Drupal

tags

You know how to use Drupal. You know how to write code, build a theme, and SEO a site. But do you know how to teach others to use Drupal? For every site we create there are clients who must use it, many don't know a node from a block. After this session, you will be able to introduce clients to Drupal without freaking them out.

We'll cover:

• Defining "need to know" and emphasizing main concepts
• Thinking like a user, talking like a mentor
• Using normal words with a sprinkling of Drupalese
• Breaking down tasks keeping each user's personality and background in mind
• Changing style based on feedback
• Translating "my site's broken" into a useful and respectful response
• How to think like a non-geek (for a few minutes)

Image credit

stop that pigeon! on Flickr (CC BY-NC).

Resources