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Decision Maker

Creating End-User Training Programs that Stick

Steve Kessler 30 June 2010
Type:  Not planned session

Often times end-user training is a quick phone call, a short video or a one sheet. In this session we are going to look at how to use strong training techniques to create end-user training for Drupal that sticks.

In this session we will explore what goes into creating end-user documentation that will increase ROI and lower total cost of ownership. In this session we will:

  • Look at what goes into high quality end-user training
  • Effective strategies for training
  • Writing manuals that work
  • Integrating training into projects
  • Making money with training

We will bring examples of our manuals and will share what we do that works for us and our clients.

John Noceda

30 June 2010
Local team/staff
Personal information
Norwegian Online Communication Experts DA
Norway
Language (Primary) English
Language (Secondary) Norwegian
Social information
JohnNoc
70994
john_noceda
JohnNoc

HEO - Human Engine Optimization: Conversion > Traffic

John Nollin 30 June 2010
Type:  Not planned session

There's no purpose to site traffic if you cannot convert it into your end goal. Whether it be a purchase, phone call, or an ad click, HEO, also known as CRO, is the art of structuring, designing, and optimizing your site to convert your users. Take your SEO to the next level by adding HEO.

There's no purpose to site traffic if you cannot convert it into your end goal. Whether it be a purchase, phone call, or an ad click, HEO, also known as CRO, is the art of structuring, designing, and optimizing your site to convert your users. Take your SEO to the next level by adding HEO.

This session will cover the other side of the SEO coin, HEO and Conversions.
How to optimize your site for people, not robots.
Why we should spend more time focusing on conversion than traffic.

1) Defining HEO
2) SEO vs HEO
3) Where does HEO Go?
-HEO during Structure/design

John Nollin

29 June 2010
John Nollin
Local team/staff
Personal information
Promet Marketing
United States
Language (Primary) English
Social information
jsnoles49
763046
prometmarketing
jsnoles49

John Nollin is a Drupal Online Marketing specialist. He is a Co-founder and Director of Operations for Promet Marketing, an Online Marketing Company based in Chicago, IL. Promet Marketing helps companies market their websites. From SEO search marketing, PPC, SEM, social media management, email marketing, and online advertising they make your website rank higher and perform better.

Promet Marketing is one of 3 divisions under Promet Solutions Inc.

Promet Marketing (Drupal Marketing)
Promet Source (Drupal Development)
Promet Host (Drupal Hosting)

Code driven development: a 100% Features based development workflow

Antonio De Marco 29 June 2010
Type:  BOF session

Have you ever been frustrated by the way you and your team work with Drupal, finding yourself replicating change after change or following complex and error-prone protocols to get your latest development to that production site? Do you want to be able to reuse your settings and configuration across different projects, thus speeding up your development process? Are you looking for ways to work more efficiently with your team on a Drupal project, but haven't figured entirely how? If so, this session is for you.

Have you ever been frustrated by the way you and your team work with Drupal, finding yourself replicating change after change or following complex and error-prone protocols to get your latest development to that production site? Do you want to be able to reuse your settings and configuration across different projects, thus speeding up your development process? Are you looking for ways to work more efficiently with your team on a Drupal project, but haven't figured entirely how?

Additional Presenters:  Andrea Pescetti

Richard Jones

29 June 2010
Richard Jones
Local team/staff
Personal information
I-Kos Ltd
United Kingdom
Language (Primary) English
Social information
ikos
435367
richardjones

Richard is a 'veteran' of the CMS world, having worked on his first CMS back in 1999. After joining UK Digital Agency i-KOS in 2001 as a Technical Director, Richard set about building a CMS from scratch using J2EE. In 2007/8 it was time to wave the white flag on our proprietary system (even though we had amassed a user base of almost 1000) and head into the Drupal light. In 2009 i-KOS became an Acquia Gold Partner - which in 2010 has been consolidated as an Enterprise Partner.

Niels Ole Dam

29 June 2010
Niels Ole Dam
Local team/staff
Personal information
Peytz & Co
Social information
26223

A survey of rich multimedia in Drupal 7

Jacob Singh 29 June 2010
Type:  Session in official program

Usability is #1 goal in Drupal 7. See how you can wow your clients and build rich multimedia solutions in D7.

Jacob Singh (Drupal core developer, Acquia DrupalGardens engineer and Media module maintainer) will be showing off some of the new media file management functionalities in Drupal 7 core and contrib.

This session is geared toward site builders and developers, but most of it will be non-technical and appropriate for business leaders trying to grasp the possibilities. We'll be looking at:

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  • Image and file fields in core, how they are used
  • How to add meta-data using the Media module to files. This means captions on images, genres (tags) on mp3s, etc
  • Zack Rosen

    28 June 2010
    Zack Rosen
    Local team/staff
    Personal information
    Chapter Three
    United States
    Language (Primary) English
    Social information
    zacker
    2840
    zack

    Zack co-founded and directed the CivicSpace project, a critical organization driving early-adoption of Drupal. He remains an active business leader in the community and has freely contributed his expertise to hundreds of web projects.

    Get the Search Results You Want!

    Peter Wolanin 28 June 2010
    Type:  Not planned session

    The Apache Solr Search Integration module has many configuration options to allow you to customize what gets searched and how different items of content score relative to each other. This session will show you how the configuration options affect your search index and search results.

    The Apache Solr Search Integration can give you great results right away, but have you taken the time to look in depth at its configuration options? Do you understand how changing those setting can provide a better search experience for your users and focus attention on the content you think is most important?

    This session will explain the basic concepts behind the different configuration sections in the admin interface and then show the effect of different configuration options on what goes into the search index, and how search results are found and ordered.